Behind every automotive innovation lies a human story. Hosted by Stéphane Lagresle, founder of The Storytelling Tribe, this podcast reveals how industry leaders translate complex technologies into compelling narratives. Through conversations with automotive executives, discover practical frameworks for making automotive innovations relatable and meaningful. For executives, product leaders, and marketers transforming mobility through better communication.
In this episode of Automotive Storytelling, Stéphane Lagresle sits down with Jeff Chou, the CEO and co-founder of Sonatus, to trace one of the more deliberate bets in automotive software: the thesis that the car would eventually become a data center on wheels, and that everything the IT industry had already learned about networking, orchestration, and AI could be translated to the vehicle.
Before cloud applications, there was networking. Before AI in vehicles, there was the software-defined vehicle. Jeff Chou draws a consistent thread from his data center years through to the automotive present: hardware infrastructure creates the conditions for software infrastructure, which creates the conditions for applications and AI. The SDV was not the destination. It was the foundation.
Jeff speaks candidly about the “trough of disillusionment” on software-defined vehicles. OEMs had invested thousands of engineers and more lines of code than anticipated, but the promised revenue streams and cost savings didn’t materialise as expected. AI changed calculus. Where SDV value was difficult to quantify, AI collapses to two metrics that every OEM understands: time and cost. Sonatus’s AI Technician tool is a working example — cutting vehicle diagnostic cycles from weeks to days on the Nissan programme.
Cars don’t speak English. Vehicles generate data that engineers, developers, and eventually drivers can’t easily interpret without translation. Jeff describes the role Sonatus plays as the connective tissue between the human and the machine: enabling an engineer to interrogate a vehicle in natural language, from anywhere in the world, and get a structured diagnostic response. LLMs, he argues, are what make this human relationship with technology finally possible.
Jeff’s account of how Chinese OEMs and tier ones adopt new technology is unusually direct for a CEO speaking on record. The adoption speed is staggering, he says, and the work culture behind it runs on what he calls “007” — midnight to midnight, seven days a week. His assessment: incumbent Western OEMs still have the brand equity, the distribution, and the customer base. It is their race to lose, but they need to act.
Jeff Chou is CEO and co-founder of Sonatus, a Silicon Valley software company specialising in in-vehicle network management, data collection, and AI-driven diagnostics. Before founding Sonatus in 2018, he built his career in the data center industry at companies later acquired by Cisco and Brocade. He holds engineering degrees from UT Austin and Stanford. Sonatus technology is deployed in more than 7 million production vehicles, with Hyundai Motor Group as a flagship customer and partner.
Under the Hood: Automotive Storytelling uncovers the human narratives driving innovation in an industry that impacts lives worldwide. Hosted by Stéphane Lagresle, this podcast explores how the power of storytelling ultimately connects technology to humans.